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Copy That Sounds Like You On a Really Good Day.

Creative Copywriting As Graffiti

Copywriting @ Squint & Co.

We write words that work - not just sound nice. Whether it’s a killer homepage headline, an about page that actually says something, a re-write for your entire website, or blogs people actually read, our copy is clear, punchy, and unmistakably you. Your voice, sharpened.

Words That Work Hard (and Sound Good).

Not Just Words - Strategy in Disguise.

We don’t do filler. Every line we write has a purpose - to connect, persuade, and move your audience to act (or at the very least, keep reading). From tone-of-voice development to full-scale website copy, sales content, blogs, brochures, campaign messaging, and more, we tailor every word to match your brand and speak directly to your people.

 

And with our flexible, credit-based pricing, you can pick and mix what you need - without long contracts or copy-by-the-kilo.

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Tone of Voice and Messaging Clarity

 

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Strategic, Audience-Led Content Planning

 

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Website, Blog, Brochure Copy and More!

 

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Clear, Audience-Driven Brand Language

 

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Built for Conversion and Connection

In a nutshell...

Make The First Move.

What are you interested in?
  • What exactly does Squint & Co. do?
    Squint & Co. is a creative marketing agency providing social media management, public relations, video marketing, copywriting, branding, web design, podcasting, e-marketing and strategic consultancy services to a small number of clients.
  • Who do you work with?
    We work with a small number of high-care clients, mostly in the B2B space. We partner best with brands who want a hands-on agency that feels more like part of their internal team than an external supplier.
  • How are you different from other agencies?
    We keep things intentionally small. That means no account managers, no handovers, and no waiting a week for a reply. You’ll work directly with the founder, get a tailored strategy, and have 24/7 support if you need it.
  • How does your pricing work?
    We use a credit-based pricing model. You buy a block of credits each month and spend them however you like - whether it’s a press release this week and a video next, and maybe a podcast or two the following month... It’s totally flexible, refreshingly transparent, and designed to work with your needs.
  • Do you offer one-off services or only retainers?
    We keep things flexible. We do ask for a 3-month minimum when purchasing credits - just long enough to make magic, but not necessarily a marriage. In contrast, most agencies ask for 6 or even 12-month retainers - we don’t. Three months gives us enough time to make meaningful progress without locking you into anything long-term. We could also take on project-based work if it’s the right fit. Just drop us a line and let’s chat.
  • Can I really contact you 24/7?
    Yes - within reason (and ideally not at 3am unless it’s truly urgent but even then we do appreciate that light-bulb moments can happen at any time). We’re known for being accessible and invested in every client we work with. You won’t be passed around; you’ll always be speaking to someone who actually knows your business.
  • Do you do everything in-house?
    Nearly everything, yes. All strategy, creative, content, design, and client communication is handled by our core team. For specialist requirements like Drupal or Symfony web development, we partner with trusted technical collaborators who are experts in their fields. That way, you get the best of both worlds — deep strategy and creative control from us, with technical excellence where it’s needed. You’ll never be left managing multiple people or wondering who’s doing what.
  • Where are you based?
    Physically we are based just outside of York in North Yorkshire so we absolutely love businesses in the York, Leeds, Sheffield, Bradford, Manchester, Liverpool, Huddersfield and Hull areas - but work remotely with clients across the UK and beyond. So basically, we'll travel anywhere in the UK (and we do travel electric!) so would be happy to visit you no matter what your postcode is.
  • What if I don’t know what I need yet?
    That’s totally fine - most of our clients don’t come to us with a full brief. We’ll help you figure out what’s working, what’s not, and where to start. One quick discovery call and we’ll help shape a plan that makes sense for your brand.
  • Can I use my credits on anything?
    Yes! Our credit system is totally flexible. One month you might want video content, the next month a press release, social media posts, or a full strategy session. You decide how to spend your credits - we just make it happen.
  • Can you work with our in-house team?
    Absolutely. We love collaborating - whether that’s with your internal marketing manager, your CEO, or your head of sales. Think of us as your extra brain, creative arm, and strategic sounding board rolled into one.
  • What’s with the name “Squint & Co.”?
    It’s a nod to looking closer - at the details, the strategy, the story behind your brand. Marketing isn’t about shouting louder, it’s about seeing sharper.
  • How can I contact you?
    You can contact us in several ways. You can use the online chat located in the bottom right of your screen, or you can contact us via the easy-to-use contact form. Alternatively, you can email us at: hello@squintandco.co.uk
  • Do you have a blog?
    Yes we do indeed! We call it The Knowledge. Have a peek and let us know what you think.
  • What kind of content do you create?
    Everything from simple text posts to scroll-stopping graphics, animated content, and video clips. We tailor the mix to what your audience actually wants to see. For more, visit our lovely Social Media page 😍
  • Which platforms do you manage?
    We work across LinkedIn, Instagram, Facebook, TikTok, and X (Twitter, but with a cool hat). Need Pinterest? YouTube Shorts? We’re open to that too - just ask. For more, visit our lovely Social Media page 😍
  • Do you just post, or do you plan the strategy too?
    We handle the whole shebang - strategy, planning, design, captions, scheduling, analytics, and post-flight celebrations. Whether you need a fully managed feed or just a creative boost, we’ve got it covered. For more, visit our lovely Social Media page 😍
  • How often will you post?
    Depends on your goals and your credits - but typically 1–2 posts per week across your chosen platforms if you are on our Social Media #1 Plan (15 Credits) or 3-4 posts per week if you are on our Social Media #2 Plan (25 Credits). Enough to stay consistent, not so much that your followers file a restraining order! For more, visit our lovely Social Media page 😍
  • Do you come to us for photos and video?
    Yes! Depending on how many credits you want to use, we can come on-site to capture original content - photography, video, behind-the-scenes magic - then turn it into content that feels real, sharp, and brand-aligned. For more, visit our lovely Social Media page 😍
  • Will you use a bunch of random hashtags?
    Nope. We’re not into hashtag soup. We research and use what actually works, without making your caption look like it's #central. For more, visit our lovely Social Media page 😍
  • Do you offer influencer marketing right now?
    Yes - for now, it’s bespoke and curated by us. If you're looking to partner with the right influencers or creators, we’ll hand-pick matches and manage the process to make sure it’s meaningful, aligned, and impactful. Think: less spray-and-pray, more real results. What is Social Tangerine? Social Tangerine is our soon-to-launch platform - and it’s set to become the world’s most extensive influencer marketing solution. It will revolutionise how brands connect with influencers, using smart AI to match you with creators who align with your values, voice, and audience. When will Social Tangerine be available? We’re gearing up for a Summer 2025 launch. The platform is currently in build, and we’re shaping it to give brands and creators alike a better way to collaborate - faster, smarter, and more human. Want early access? Just say the word. What makes Social Tangerine different? We believe the future of marketing lies in authentic connection - not flashy ads. Social Tangerine is built to prioritise meaningful relationships between brands and creators, based on shared values, trust, and audience relevance. The result? Campaigns that actually connect and convert. Will it use AI? Absolutely. Our intelligent platform helps brands filter, sort, and discover ideal influencers in seconds - based on tone, reach, engagement, niche, and more. No spreadsheets. No guesswork. Just genuine fits, instantly. Can I still run an influencer campaign with you now? Yes - we’re offering influencer marketing as a service while we build the platform. If you need creator outreach, influencer management, or a full campaign run from start to finish, we can handle it all behind the scenes (no dashboard required). What kind of creators do you work with? We work across every vertical - from lifestyle and fitness to B2B experts, micro-creators, and TikTok stars. It’s not about follower count - it’s about alignment, passion, and influence that actually influences. Will Social Tangerine be available to agencies too? Yes. The platform is built for brands and agencies alike, giving you everything you need to discover, manage, and measure influencer partnerships - all in one place. Why the name Social Tangerine? Because we like things that are bold, zesty, and full of flavour - just like the content great creators bring to your brand.
  • Will you make me go viral?
    We can’t promise viral. (If we could, we’d be on a beach somewhere with our algorithm besties.) But we can promise smart strategy, great content, and consistency - the real recipe for growth. For more, visit our lovely Social Media page 😍
  • Can I still approve posts before they go live?
    Absolutely. You’ll see everything first - nothing goes live without a thumbs-up from you (unless, of course, you’d rather hand us the keys and let us drive). For more, visit our lovely Social Media page 😍
  • Can I ask for changes once it’s scheduled?
    Of course - we’re flexible. Just give us a heads-up before it goes live, and we’ll tweak it. We love a good last-minute “actually can we change this?” moment. It keeps us sharp. For more, visit our lovely Social Media page 😍
  • What if I don't have anything to post about?
    That’s what we’re here for. We’ll dig into your brand, find the stories, angles, and hooks, and turn the everyday into scroll-stopping content. You’ve got more to say than you think - we’ll help you say it. For more, visit our lovely Social Media page 😍
  • What kind of PR do you do?
    We cover the type of PR that businesses like you want: press releases, media outreach, feature pitching, thought leadership, product and brand launches. You focus on the story - we’ll get it out there. For more info, go to our awesome Public Relations page 😎
  • Can you actually get us in the press?
    Yes - and we do. We pitch your story to the right journalists, editors, and outlets to get real, earned coverage in local, trade, and national media. This isn’t pay-to-play - it’s press with purpose. For more info, go to our awesome Public Relations page 😎
  • Do you guarantee coverage?
    No- and no legit PR agency can and no legit PR agency should. But we do have strong relationships with journalists and editors, and we only pitch when there's a real story to tell. Our goal? Smart, strategic, targeted exposure that makes sense for your brand. For more info, go to our awesome Public Relations page 😎
  • Do I have to be a “big” brand to get coverage?
    Nope. You just need a point of view, a story, or something genuinely worth shouting about. We’ve helped tiny teams get some very good local and even national attention - and we’ll do the same for you. For more info, go to our awesome Public Relations page 😎
  • Silly question, but do you write the content too?
    Absolutely. Our team handles everything from angles and headlines to full press releases, bios, and boilerplates. You don’t need to write a single sentence if you don’t want to. For more info, go to our awesome Public Relations page 😎
  • Do you only work with big businesses?
    Not at all. We work with brands of all shapes and sizes - especially those with a story worth telling. If you're doing something meaningful, different, or ambitious, we’ll help you shout about it. For more info, go to our awesome Public Relations page 😎
  • Do you do one-off PR projects or only ongoing?
    We do both. Some clients use us for a singular big launch or campaign as part of a wider marketing mix. Others partner with us for long-term storytelling. With our credit-based model, it’s entirely up to you. For more info, go to our awesome Public Relations page 😎
  • How does your credit system work with PR?
    You use credits to get what you need, when you need it. One month that could be a press release and media outreach, another month it could be a thought leadership piece or support during a launch. You get total flexibility and, with only a 3 month minimum contract which spans over all of our marketing offering, no long retainers you'd find with traditional PR agencies. You could literally spend all your credits on PR one month and, say, video marketing the next. For more info, go to our awesome Public Relations page 😎
  • What should I wear on shoot day?
    Something you feel good in. Neutrals or brand colours are always a win. Avoid tiny stripes, giant logos, or anything that makes you fidget. We’ll send you a cheat sheet beforehand so you’re ready to roll. For more info, take a peek at our Video Marketing page 😁
  • Do I need to memorise a script?
    Nope. We’ll guide you through what to say, prompt you naturally, and edit it so it flows. Some clients like bullet points, some prefer full scripts - we work with your style. For more info, take a peek at our Video Marketing page 😁
  • What types of videos do you make?
    Promos, case studies, explainers, testimonials, behind-the-scenes, brand intros - if it tells your story and builds your brand, we’ll make it happen. For more info, take a peek at our Video Marketing page 😁
  • Do you handle everything or just the filming?
    We do it all - planning, scripting, filming, editing, and delivering both long-form and short-form content. You show up and talk, we bring the gear (and the game plan). For more info, take a peek at our Video Marketing page 😁
  • Can you come to us?
    Yes! We come to your premises or chosen location with our full kit - cameras, lights, mics, - everything. No rental, no stress. For more info, take a peek at our Video Marketing page 😁
  • Do you provide short clips for social too?
    Definitely. We love repurposing long-form videos into bite-sized clips for Instagram, LinkedIn, TikTok, and beyond. One shoot, loads of content. For more info, take a peek at our Video Marketing page 😁
  • How long does a video project take?
    It depends on the scope, but most videos are turned around within 2–3 weeks from filming. We’ll always agree timelines upfront (and stick to them). For more info, take a peek at our Video Marketing page 😁
  • Can I use my credits for video?
    Absolutely. Video projects can be covered with credits - from full shoots to editing-only packages. It’s flexible, fair, and built to fit your plan. For more info, take a peek at our Video Marketing page 😁
  • Do you help with the script or just film it?
    We help with scripting, storyboarding, and structure. If you’ve got ideas, we’ll shape them. If you’ve got nothing, we’ll build it from scratch. For more info, take a peek at our Video Marketing page 😁
  • What if I hate being on camera?
    You’re not alone! We make the process relaxed and easy - and if you’d rather be behind the scenes, we can use voiceovers, motion, or b-roll to tell your story beautifully without the face time. For more info, take a peek at our Video Marketing page 😁
  • Can I make a series instead of just one video?
    Yes! In fact, we love series - especially for things like team intros, product deep-dives, or customer stories. Use your credits to spread the magic out. For more info, take a peek at our Video Marketing page 😁
  • Will the videos include captions or branding?
    Oh Yes. We’ll brand the visuals to match your identity and include captions, cutaways, and whatever polish your audience needs. In fact, this is really where we excel! For more info, take a peek at our Video Marketing page 😁
  • Do you offer animation or motion graphics?
    We offer light animation and motion overlays - and if you need full animated explainer videos, we can bring in a trusted partner (and manage the whole thing). For more info, take a peek at our Video Marketing page 😁
  • Can you edit out all my umms, ahhs, and awkward rambles?
    Oh yes. We’re fluent in cutting chaos. We’ll smooth out the stumbles, trim the tangents, and make you sound like you nailed it in one take - even if it took twelve. Think of it as your best self, with a really good editor. For more info, take a peek at our Video Marketing page 😁
  • Will you make me look good on camera?
    Absolutely. Great lighting, flattering angles, gentle direction, and a little editing magic - you’ll look confident, natural, and totally like yourself (just... more polished). For more info, take a peek at our Video Marketing page 😁
  • Do I have to be on camera?
    Not if you don’t want to. We can use voiceovers, text, b-roll, product shots, or even animate parts of the story. There’s always another creative route - and we’ll find the one that feels right for you. For more info, take a peek at our Video Marketing page 😁
  • Will I own the final video?
    100%. Once it's done and paid for, it’s yours to use wherever and whenever you want - website, socials, presentations, you name it. For more info, take a peek at our Video Marketing page 😁
  • Do you offer full podcast production?
    Yep - from concept and episode planning to on-site recording, editing, and final delivery. We bring the gear, shape the story, press record, and do all the fiddly bits after. You talk, we do the rest. If you want to know more, see our beautiful Podcasting page 😃
  • What kind of podcasts do you produce?
    Thought leadership, team chats, Q&As, brand storytelling, client interviews, educational series - basically, if it makes sense in your marketing strategy and you’ve got something to say, we’ll turn it into content people want to hear. If you want to know more, see our beautiful Podcasting page 😃
  • Can you come to our office to record?
    Absolutely. We bring everything to you - mics, lights, cameras, backdrops, even the snacks! No studio hire, no awkward booths, just real conversations in a space you’re comfortable in. If you want to know more, see our beautiful Podcasting page 😃
  • Can you edit the podcast into social media clips too?
    Yes - and we love doing that. We’ll slice up long-form episodes into sharp, snackable clips that are perfect for LinkedIn, Instagram, TikTok, or wherever your audience is scrolling. If you want to know more, see our beautiful Podcasting page 😃
  • What if I’ve never recorded a podcast before?
    Even better. We’ll guide you through everything - from how to prep, what to say (and not say), and how to sound natural on the mic. No radio voice needed. Just real talk. If you want to know more, see our beautiful Podcasting page 😃
  • How long does it take to launch a podcast?
    We move fast. Once we’ve nailed the concept and booked the recording, we can usually turn around your first episode - edited, branded, and ready to publish - in 2 to 3 weeks. If you want to know more, see our beautiful Podcasting page 😃
  • What if I only want one episode?
    That’s fine! We offer one-off podcast production or full-series development. If you’re using our credit system, you can apply your credits to a single episode or stretch them across multiple formats. If you want to know more, see our beautiful Podcasting page 😃
  • Do you help with podcast strategy and branding too?
    Definitely. We don’t just press record - we help shape the purpose, name, structure, branding, and distribution plan so your podcast isn’t just “content,” but a real part of your marketing engine. If you want to know more, see our beautiful Podcasting page 😃
  • Can I have guests on the podcast?
    Of course. We can record solo episodes, interviews, roundtable chats- however you want to structure it. We’ll help guide the flow and make your guests feel like pros. If you want to know more, see our beautiful Podcasting page 😃
  • Where will my podcast be published?
    We can help distribute it across all the major platforms: Spotify, Apple Podcasts, Google, YouTube, and more. We’ll handle the uploading and metadata - you just share the link. If you want to know more, see our beautiful Podcasting page 😃
  • Do I own the final audio and video?
    100%. Once your project is complete, the content is all yours - to publish, reuse, repurpose, or shout from rooftops (we support all of those). If you want to know more, see our beautiful Podcasting page 😃
  • Can you cut out all my “ums” and awkward pauses?
    Yes - and your “likes,” “you knows,” “wait what was I saying?” moments too. We’ll make you sound like the polished, articulate genius you truly are. If you want to know more, see our beautiful Podcasting page 😃
  • Do I need a “radio voice”?
    Nope. Just your real one. The best podcasts sound like conversations, not auditions. Be yourself - that’s what people connect with. If you want to know more, see our beautiful Podcasting page 😃
  • Can I swear on my podcast?
    Absolutely. It’s your show. Want it clean and corporate? Cool. Want it spicy with a side of sass? Also cool. Just let us know your tone and we’ll edit accordingly. If you want to know more, see our beautiful Podcasting page 😃
  • What kind of copywriting do you offer?
    Web pages, blog posts, brochures, ad copy, emails, bios, taglines, thought leadership, tone of voice guides - basically, if it involves words and needs to sound good, we’re on it. If you'd like to read more, see our creative Copywriting page ☺️
  • Do you write in our brand voice?
    Yes. And if you don’t have one yet, we’ll help you shape it. Whether you’re punchy, poetic, professional (or somewhere in-between), we make sure it sounds like you - just sharper. If you'd like to read more, see our creative Copywriting page ☺️
  • Can you rewrite my existing copy?
    Absolutely. We love a glow-up. Whether it’s an edit, a full rewrite, or just a ruthless trim of the fluff, we’ll take what you’ve got and make it stronger, smarter, and more you. If you'd like to read more, see our creative Copywriting page ☺️
  • Do I need to provide a brief?
    A rough idea is great, but not essential. We’ll ask the right questions and get to the heart of what your copy needs to do. We’re very good at pulling clarity out of chaos. If you'd like to read more, see our creative Copywriting page ☺️
  • Do you write SEO-friendly copy?
    We sure do - but without sounding like a robot. We write for humans first, algorithms second. That means keyword-rich, search-friendly copy that still actually makes sense to your audience. If you'd like to read more, see our creative Copywriting page ☺️
  • Will you add puns?
    Only if you want them. We’re fluent in wordplay, tone, and restraint. If you want your copy witty, we can do witty. If you want it clean, classic, and clever - we’re equally into that. If you'd like to read more, see our creative Copywriting page ☺️
  • Can I use credits for copywriting?
    Yep! Use credits for anything from a landing page to a series of blog posts. One month you might need sales copy, the next month a rebrand manifesto - totally up to you. If you'd like to read more, see our creative Copywriting page ☺️
  • What if I don’t like what you write?
    No drama - we include revisions to make sure it feels just right. It’s a collaborative process, not a one-and-done Dropbox delivery. We’re not precious. We’re here to make it work. If you'd like to read more, see our creative Copywriting page ☺️
  • Can you help me explain what I actually do?
    Yes. This is basically our love language. We’re great at translating jargon into clarity, complexity into simplicity, and ideas into “ohhh, now that makes sense.” If you'd like to read more, see our creative Copywriting page ☺️
  • Do you do full branding or just logos?
    We do the whole thing - strategy, visual identity, tone of voice, values, brand guidelines, templates, the lot. A logo’s just the start. We build the brand around it. If you'd like to know more, visit out gorgeous Branding page 🤓
  • What if I just need a refresh, not a full rebrand?
    That’s totally fine. We offer tailored branding packages - from a light polish to a full strategic reset. Think of it as a brand glow-up, not a full identity crisis. If you'd like to know more, visit out gorgeous Branding page 🤓
  • Can I use my credits for branding?
    Absolutely. Use them for a brand workshop, logo development, a tone of voice doc, or a full visual identity suite. Branding is modular with us - we shape it to fit your stage and your credits. If you'd like to know more, visit out gorgeous Branding page 🤓
  • How long does a brand project take?
    It depends on the scope, but most full branding projects take 4–6 weeks, sometimes less. If it’s a refresh or just a few key pieces, we can move quicker. Either way, we’ll keep things moving and keep you in the loop. If you'd like to know more, visit out gorgeous Branding page 🤓
  • Do I get brand guidelines at the end?
    Yes. You'll receive a beautifully clear, easy-to-use brand guide covering logo usage, colour palettes, fonts, tone of voice, brand values, and more - basically, your brand’s new manual. And you get them no matter which branding package you go for. If you'd like to know more, visit out gorgeous Branding page 🤓
  • Can you just tidy up my old logo?
    Sure - but we’ll probably ask some strategic questions first. If it just needs a polish, we’ll polish. If we spot something deeper that needs fixing, we’ll flag it (kindly). If you'd like to know more, visit out gorgeous Branding page 🤓
  • Do you design things like social templates and business cards too?
    We do! They’re part of our Branding #2 and Branding #2 packages. Your brand should look sharp everywhere it shows up - including Instagram posts and awkward networking events. If you'd like to know more, visit out gorgeous Branding page 🤓
  • Can you help with brand values and messaging too?
    Yes! In fact, that’s one of our favourite bits. Your values, mission, and messaging shape everything else - so we make sure they’re sharp, strong, and genuinely reflect what you stand for. If you'd like to know more, visit out gorgeous Branding page 🤓
  • What if I don’t know who my brand is yet?
    Then we’ll help you figure it out. Through strategy sessions, competitor research, and a little creative soul-searching, we’ll build a brand that reflects your business and resonates with your audience. If you'd like to know more, visit out gorgeous Branding page 🤓
  • Do I have to change my business name to rebrand?
    Nope. A rebrand doesn’t always mean a rename. Sometimes we just update the visuals, voice, and clarity - not the name itself. But if you want help renaming, we’re game. If you'd like to know more, visit out gorgeous Branding page 🤓
  • What if I hate green?
    Then we won’t use green. Branding is collaborative, and we promise not to force any colour palettes, fonts, or questionable gradients on you. Unless you ask for them. If you'd like to know more, visit out gorgeous Branding page 🤓
  • Do you build websites from scratch?
    Yes - we don’t do templates, we do custom. Whether it’s a bold new brand site, a tidy refresh, or a feature-rich eCommerce setup, we design and build it from the ground up to fit you. Want to know more? Visit our lovely Web Design page 😀
  • Can you update my existing site instead of starting over?
    Absolutely. If your current site has good bones, we can modernise it, fix what’s clunky, and give it a facelift - without binning everything. Want to know more? Visit our lovely Web Design page 😀
  • Do I need to provide all the copy and images?
    Nope. Depending on what web design package you choose, we can write the copy, take the photos, film the video, and even come to your office to make it feel truly personal. You just need to bring your vision - or at least a coffee and some bullet points. Want to know more? Visit our lovely Web Design page 😀
  • Do I have to write all the content for the site?
    Definitely not. We’ll write it for you (or with you), based on your goals and voice. You don’t need to stare at a blank Google Doc ever again. Want to know more? Visit our lovely Web Design page 😀
  • How long does a website project take?
    It depends on the scope, but most sites take 4–8 weeks from kick-off to launch, sometimes longer if you're wanting a full-on, bespoke Drupal-coded site. We move faster with fast feedback, and we always keep you in the loop. Want to know more? Visit our lovely Web Design page 😀
  • Do you offer SEO as part of web design?
    We build with SEO in mind - fast load times, clean structure, meta tags, keywords, the whole shebang. So you’re not just pretty, you’re findable. Want to know more? Visit our lovely Web Design page 😀
  • Do you offer ongoing support after launch?
    Yes - we won’t disappear once the site goes live. We offer post-launch support, updates, maintenance, and training if you want to take the wheel yourself. Want to know more? Visit our lovely Web Design page 😀
  • Can you integrate booking forms, shops, or anything fancy?
    Of course. From slick contact forms and newsletter sign-ups to full-blown eCommerce and booking systems, we’ll add the features you actually need - without the bloat. Want to know more? Visit our lovely Web Design page 😀
  • What platforms do you build on?
    We usually work with Wix whose sites run on AWS, Google Cloud, Fastly, and its own exclusive servers, but we also partner with trusted experts for complex builds in Drupal, Symfony, and other frameworks that are built on dedicated servers. You’ll always get the right tech for your needs. Want to know more? Visit our lovely Web Design page 😀
  • Can you match the site to my brand?
    Yes - and if you don’t have a brand yet, we can create one for you. Your website should feel like your business on its best day, not like a default template with your logo stuck on top. Want to know more? Visit our lovely Web Design page 😀
  • What if I hate writing briefs?
    Then don’t. We’ll ask you the right questions, gently extract the info, and turn it into a website brief that actually makes sense - no jargon, no 10-page forms, no tears. Want to know more? Visit our lovely Web Design page 😀
  • Can I have animations or fun effects?
    Yes (within reason - no flashing unicorns unless, of course, you want that!). We love subtle movement, interactive touches, and smart design that feels alive, not gimmicky. Want to know more? Visit our lovely Web Design page 😀
  • Will I be able to edit the site myself after?
    Yes! We build websites you can actually use - not ones you need to call us every time you want to change a comma and worry about how much you'll be charged. And we’ll show you how. Want to know more? Visit our lovely Web Design page 😀
  • Will it work on my phone?
    We build fully responsive sites, so yes - even your mum’s phone gets the premium experience. Want to know more? Visit our lovely Web Design page 😀
  • Do you write and design the emails too?
    Yes! We handle everything from subject line to sign-off - including copy, layout, images, and branding. You just tell us what you want to say (or the general vibe), and we’ll take it from there. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Which platform do you use?
    We use Brevo (formerly Sendinblue) - a trusted, AI-powered platform used by millions. It’s smart, flexible, and plays nicely with your data and goals. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Can you help build my mailing list?
    Yes! We can create signup forms, landing pages, lead magnets, and nurture sequences to help grow your list with real, engaged humans - not just random emails from 2012. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Can you help us purchase new data?
    We can - but it comes with an extra charge. We partner with trusted data houses to source targeted, GDPR-compliant data that aligns with your audience and goals. No sketchy lists, no legal grey areas - just clean, permission-based contacts to grow your reach the right way. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • How does your credit system work for email marketing?
    Simple: use your credits for whatever you need. One month it might be a one-off campaign, the next it could be a full automated journey or newsletter series. Total flexibility, zero waste. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Do you offer email automation too?
    Absolutely. We can build custom journeys that trigger based on user behaviour - like welcome flows, follow-ups, re-engagement campaigns, and post-purchase emails that don’t sound like robots. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Can I approve emails before they go out?
    Always. Nothing gets sent without your go-ahead - unless you want us to take the reins and run it entirely for you, no approval required. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Will my emails be personalised?
    Yes - personalised, dynamic, and totally on-brand. From names and locations to behaviour-based content, we tailor every message to the person reading it. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Do you send emails on my behalf or just build them?
    We can do either. We’ll prep the campaign, test it, and if you want, we’ll hit send at the right time. Or we can hand it over if you like pressing the button yourself. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Do I need a big list to get started?
    Not at all. Small lists can be mighty - especially when the content is good. We’ll help you start where you are and grow it with purpose. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • What if I’ve ghosted my list for a while?
    Happens to the best of us. We’ll create a re-engagement campaign to win them back (or kindly show them the unsubscribe door if it’s time to let go). If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • How often should I email my list?
    Depends on your goals and audience, but we’ll guide you. Whether it’s weekly, monthly, or something in-between, we’ll help strike the balance between being helpful and being ignored. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Can I track results?
    Yes - we’ll send performance reports with open rates, click rates, and all the data goodness. You’ll know what’s working, what’s not, and what to do next. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • Will you make sure we stay GDPR compliant?
    Yes - it’s baked into everything we do. We follow all relevant GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), and ICO (Information Commissioner’s Office) guidance to make sure your email marketing and data handling stay legally sound. From consent and segmentation to unsubscribe links and privacy policies, we’ve got your back - no shady stuff, no spam traps, no risks. If you'd like to know more, then head over to our awesome Email Marketing page 😁
  • What exactly is strategic consultancy?
    It’s a fancy name for smart, personalised marketing advice that actually makes sense. We help you shape campaigns, sharpen your message, solve problems, and focus your energy on what works - not just what looks shiny. So, whether you're a business-owner that just needs the support of marketing expertise on demand, or a CMO for a blue-chip that just wants to bounce ideas off someone who can give you an objective opinion - then we cold be a match made in heaven! If you'd like to know more, go to our Strategic Consultancy page 😎
  • Is this included in our plan or extra?
    If you're on our Zoom plan - it's included for free! That means you can call upon expert marketing advice when you need it. Whether it's a light-bulb moment you've had and you want to see how it could fit into strategy so want a full-on three hour chat, or a simple question answered... No contracts, no surprise invoices, just strategy when you want it. If you'd like to know more, go to our Strategic Consultancy page 😎
  • Who will I be speaking to?
    Always the founder. No handoffs, no “our strategist will get back to you,” no middle layer. Just direct, focused time with someone who not only has have over 25 years of marketing experience in a range of industries and across a vast range of marketing mix, but someone who knows your business inside out. If you'd like to know more, go to our Strategic Consultancy page 😎
  • Do I need to prepare anything before a strategy session?
    Not really - but if you have burning questions, goals, or things keeping you up at night, bring them. We’ll cut through the noise and leave you with a clear path forward. If you'd like to know more, go to our Strategic Consultancy page 😎
  • What kind of things can we talk about?
    Big-picture campaigns, brand direction, launches, positioning, customer journeys, pricing strategy, channel planning, creative direction - basically, if it sits under the “what should we actually be doing?” umbrella, we’re here for it. If you'd like to know more, go to our Strategic Consultancy page 😎
  • Will you tell me if my idea’s rubbish?
    Kindly, yes. We’re big believers in honest advice with zero ego. If something’s not working, we’ll say so -and help you find something that will. If you'd like to know more, go to our Strategic Consultancy page 😎
  • Can we just think out loud together for an hour?
    Yes please. That’s our favourite kind of meeting. If you'd like to know more, go to our Strategic Consultancy page 😎
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